HMI Screen Dark or Black — Usually a $0-Parts-Wasted Backlight Repair
Shine a flashlight at the dark screen at an angle. If you can faintly see your graphics, the display works — the backlight has failed. This is the single most common HMI failure on 24/7-duty machines, and one of the cleanest repairs there is. If the screen is truly black with no ghost image, the power supply or video path is the suspect — also repairable.
What's usually behind it
CCFL backlight end-of-life
Older panels use fluorescent tubes rated for ~50,000 hours — about 6 years of 24/7 duty. They dim, pink, flicker, and die. We replace them, or convert to LED where a proven kit exists so it never happens again.
Backlight inverter failure
The high-voltage inverter that drives CCFL tubes fails on its own schedule. Same repair visit, same flat price.
Power supply capacitor aging
A screen that is fully dead (no ghost image, no LEDs) usually traces to aged electrolytic capacitors in the power supply — the classic Siemens Comfort Panel failure. Recapped and load-tested.
Repairs that fix this
Allen-Bradley
$499PanelView Plus 6 Repair
Dead screen, unresponsive touch, or boot loop on a discontinued PanelView Plus 6? Flat-price repair with your application preserved — no replacement exists.
3–5 business days in lab · Buy online now →
Siemens
$499Siemens Comfort Panel Repair
The classic Comfort Panel failure is a power-supply that quits — a clean bench repair. Flat $499 with your WinCC project preserved.
3–5 business days in lab · Buy online now →
Pro-face
$449Pro-face HMI Repair
Pro-face touchscreens run machines for decades — until the backlight or digitizer quits. Flat $449 repair, project preserved.
3–5 business days in lab · Buy online now →
Mitsubishi Electric
$449Mitsubishi GOT Repair
GOT1000 support ends in 2027 and replacements mean rework — repair keeps your exact unit running. Flat $449.
3–5 business days in lab · Buy online now →
Omron
$449Omron HMI Repair
Omron NS and NT touchscreens fail the same three ways — touch, backlight, power. Flat $449 covers all three.
3–5 business days in lab · Buy online now →
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Call (817) 799-7332 · 📱 Text us a photo of your unit · Email repairs@controlboardlab.com