Allen-Bradley
Allen-Bradley PanelView Plus 6 Repair (400 / 600 / 700 / 1000) — Mail-In
Board-level repair for Allen-Bradley PanelView Plus 6 terminals (2711P- series, 4"–10"). Rockwell discontinued the PVP6 line in 2021 with no direct replacement — repair keeps your exact configured terminal running. Flat $499 including parts, testing, and a 24-month warranty.
Coverage: PanelView Plus 6 — 400, 600, 700 & 1000 models (4"–10"), touch and keypad
✓Fixed — or it's free
Unrepairable units are refunded; evaluations cost $0
✓24-month warranty
Every repair covered, parts and labor
✓3–5 business days bench time
Rush (1–2 day) and emergency service available
✓Program preserved
Your application and settings stay in the unit
Symptoms this repair fixes
- ✓Touchscreen not responding or drifting
- ✓Cracked or worn touch glass (digitizer)
- ✓Dim, flickering, or dark display / failed backlight
- ✓No power / dead unit
- ✓Stuck at boot / boot loop / fatal error 3a
- ✓Failed Ethernet or serial communication port
Honest limits
- ✕Severely shattered LCD panel on some variants (we quote the panel first if needed)
- ✕Units burned by sustained overvoltage across every board (evaluated honestly — refund if unrepairable)
What you get
- ▸Full diagnostic + board-level repair of the fault
- ▸Touch digitizer, backlight, and power-supply repairs included
- ▸Electrolytic capacitor replacement where aging is found
- ▸Your runtime application (.mer) and configuration preserved
- ▸Full functional test: boot, touch calibration, comms, display
- ▸24-month warranty
Your program is safe
Your machine application is stored in the terminal's flash / CF card and is not affected by touch, backlight, or power repairs. We never erase customer applications.
Typical catalog numbers
Part-number pages for this service
What to ship
- ▸The PanelView terminal only — no cables, mounting hardware, or PLC needed
- ▸A note (or your RMA email) describing the symptom
- ▸Your CompactFlash card if the application lives on it — or keep it and we test with our own
Full packing guidance: mail-in instructions.
Ship your unit to
USPS
Control Board Lab
PO Box 120241
Arlington, TX 76012
UPS / FedEx
Control Board Lab
1009 Oakwood Ln # 120241
Arlington, TX 76012
Write your RMA number on the outside of the box and include it on a note inside. Units over 50 lb (large VFDs, spindle drives, industrial PCs in enclosures) ship by freight — contact us before ordering and we will arrange dock-to-dock shipping.
Frequently asked questions
PanelView Plus 6 is discontinued — can it really still be repaired?
Yes. Rockwell discontinued the PanelView Plus 6 line (September 2021) with no direct drop-in replacement, but the common failures — touch glass, backlight, power supply, boot faults — are all board-level repairs we perform daily. Repair is usually the only way to keep your exact configured terminal without a migration project.
Will my machine program survive the repair?
Yes. The runtime application lives in the terminal's internal flash or CF card, which the physical repairs never touch. Your screens, tags, and comms settings come back exactly as they left.
What if my unit can't be repaired?
You get the repair price refunded in full, minus return shipping. If the unit tests fully functional with no fault found, a $95 test-and-verify fee applies and the balance is refunded.
How fast is it?
Standard bench time is 3–5 business days once the unit arrives. Rush (1–2 business days) is +$149, and same/next-day emergency service is available — contact us first.
Fix it for $499
Buy the repair now, get your RMA instantly, and ship the unit today.
The Fixed-or-Free Guarantee: if we can't repair it, you don't pay for the repair.
Call (817) 799-7332 · 📱 Text us a photo of your unit · Email repairs@controlboardlab.com