Control Board LabIndustrial Electronics Repair

Allen-Bradley

Allen-Bradley Servo Drive Repair (Ultra 3000, Ultra 100/200, Kinetix evaluated) — Mail-In

Component-level repair for Allen-Bradley/Rockwell servo drives. Ultra 3000 (2098) and Ultra 100/200 are fully bench-testable and repair well. Kinetix 6000-class shared-bus modules are accepted for evaluation with honest limits disclosed up front.

Coverage: Ultra 3000 (2098-DSD) · Ultra 100 / 200 · Kinetix 300/350 · Kinetix 6000 (evaluation — see note)

Fixed — or it's free

Unrepairable units are refunded; evaluations cost $0

24-month warranty

Every repair covered, parts and labor

3–5 business days bench time

Rush (1–2 day) and emergency service available

Program preserved

Your application and settings stay in the unit

Symptoms this repair fixes

  • Drive faults: overcurrent, bus over/undervoltage
  • Dead drive — no display or link
  • Trips at enable
  • Feedback faults traced to the drive

Honest limits

  • Kinetix 6000 shared-DC-bus modules cannot be fully load-validated outside a multi-axis rack — we disclose exactly what our bench can and cannot prove before you approve anything

What you get

  • Free bench evaluation and firm quote
  • IGBT and power-stage replacement
  • Control supply, encoder, and SERCOS interface repair
  • Full recap as standard
  • 24-month warranty

Common part numbers we see

2098-DSD-005 / -010 / -020 / -030 (Ultra 3000)2098-DSD-xxxX (indexing versions)1398 Ultra 100 / 200 series2097 Kinetix 300 / 3502094 Kinetix 6000 (evaluation-limited — see FAQ)

What to ship

  • The drive module only
  • Fault code + system details

Full packing guidance: mail-in instructions.

Ship your unit to

USPS

Control Board Lab
PO Box 120241
Arlington, TX 76012

UPS / FedEx

Control Board Lab
1009 Oakwood Ln # 120241
Arlington, TX 76012

Write your RMA number on the outside of the box and include it on a note inside. Units over 50 lb (large VFDs, spindle drives, industrial PCs in enclosures) ship by freight — contact us before ordering and we will arrange dock-to-dock shipping.

Frequently asked questions

Why is Kinetix 6000 "evaluation-limited"?

Kinetix 6000 axis modules share a DC bus with the rack's power module — a full load validation requires a matching multi-axis rig. We repair the common failures and verify everything our bench can prove, and we tell you exactly where that boundary is before you approve a repair. If that isn't enough certainty for your application, we'll say so plainly rather than oversell the test.

Start with a free evaluation

Ship it in, get a firm quote, approve before any work — pay nothing if it can't be repaired.

The Fixed-or-Free Guarantee: if we can't repair it, you don't pay for the repair.

Call (817) 799-7332 · 📱 Text us a photo of your unit · Email repairs@controlboardlab.com