Siemens · Serving New York nationwide by mail
Siemens Comfort Panel Repair in New York
Board-level repair for Siemens SIMATIC Comfort Panels (TP700/TP900/TP1200 and KP siblings). Dominant failures are power-supply capacitors and touch wear — both fully repairable with your project intact. Flat $499; 15" and larger from $599.
Typical ground transit from New York: ~3–4 business days each way
✓Fixed — or it's free
Unrepairable units are refunded; evaluations cost $0
✓24-month warranty
Every repair covered, parts and labor
✓3–5 business days bench time
Rush (1–2 day) and emergency service available
✓Program preserved
Your application and settings stay in the unit
Why New York plants mail this repair to us
New York runs a lot of food processing and precision machining work, plus photonics and optics — all of it dependent on control hardware that fails long before the machines around it do. We take units from Buffalo, Rochester, Syracuse and everywhere between: the unit ships to our Dallas–Fort Worth bench, gets repaired at board level, and comes back tested under a 24-month warranty.
With ~3–4 business days of ground transit each way and 3–5 business days on the bench, most New York customers are back in production well inside the lead time on a replacement unit — and overnight shipping plus rush service compresses that further when a line is down.
Symptoms we fix
- ✓Dead unit / will not power on
- ✓Powers on then shuts down / restarts
- ✓Touch not responding or drifting
- ✓Dim or dark display
- ✓Boot stuck at Siemens loader
Flat price — parts & labor included
$499
Fixed-or-Free Guarantee: if we can't repair it, the repair price is refunded.
- ✓ 3–5 business days in lab
- ✓ 24-month warranty
- ✓ Program & settings preserved
Ship your unit to
USPS
Control Board Lab
PO Box 120241
Arlington, TX 76012
UPS / FedEx
Control Board Lab
1009 Oakwood Ln # 120241
Arlington, TX 76012
Write your RMA number on the outside of the box and include it on a note inside. Units over 50 lb (large VFDs, spindle drives, industrial PCs in enclosures) ship by freight — contact us before ordering and we will arrange dock-to-dock shipping.
Part numbers we repair for New York customers
Siemens Comfort Panel Repair in New York — common questions
Do you really serve New York, or do I need a local shop?
We repair units from New York plants every bit as easily as local ones — mail-in is the whole model. You get the same published pricing, the same 24-month warranty, and bench photos/documentation with the work. Most "local" industrial repair quotes end up shipping your unit somewhere anyway; ours just says so up front.
Who pays shipping from New York?
You ship the unit to us with any carrier at your cost (insure it — packing guide provided), and return shipping is selected at checkout: $24.95 ground, $59.95 2-day, or $109.95 overnight, flat nationwide.
My machine in New York is down right now — what's the fastest path?
Overnight the unit to our lab with rush or emergency service selected and it goes to the front of the bench the day it arrives. From New York, overnight shipping plus a 1–2 day rush bench typically beats any replacement lead time by weeks.
HMI / Touchscreens repair in other states
New York machine down? Ship it today.
~3–4 business days to our bench, 3–5 business days of bench time, then back to you under warranty.
The Fixed-or-Free Guarantee: if we can't repair it, you don't pay for the repair.
Call (817) 799-7332 · 📱 Text us a photo of your unit · Email repairs@controlboardlab.com