Siemens · Mail-in from Memphis
Siemens Comfort Panel Repair in Memphis
Board-level repair for Siemens SIMATIC Comfort Panels (TP700/TP900/TP1200 and KP siblings). Dominant failures are power-supply capacitors and touch wear — both fully repairable with your project intact. Flat $499; 15" and larger from $599.
Typical ground transit from Memphis: ~1 business days each way
✓Fixed — or it's free
Unrepairable units are refunded; evaluations cost $0
✓24-month warranty
Every repair covered, parts and labor
✓3–5 business days bench time
Rush (1–2 day) and emergency service available
✓Program preserved
Your application and settings stay in the unit
What we see from Memphis
Memphis is built on large-scale distribution and sortation automation, food processing, appliance manufacturing and chemicals. That mix decides which controls end up on our bench: logistics, food processing, appliance and chemicals all depend on operator terminals, drives and power supplies that reach end of life long before the machines they run.
With roughly 1 business day of ground transit each way and 3–5 business days on the bench, most Memphis customers are back in production well inside the lead time quoted on a replacement unit. When a line is down, overnight shipping plus rush service compresses that further.
We are not a local depot in Memphis and do not pretend to be — this is a mail-in service run from a single bench lab in Arlington, Texas. What that buys you is a technician who repairs these units every day rather than one who sees one occasionally, and the same 24-month warranty wherever you ship from.
Symptoms we fix
- ✓Dead unit / will not power on
- ✓Powers on then shuts down / restarts
- ✓Touch not responding or drifting
- ✓Dim or dark display
- ✓Boot stuck at Siemens loader
Flat price — parts & labor included
$499
Fixed-or-Free Guarantee: if we can't repair it, the repair price is refunded.
- ✓ 3–5 business days in lab
- ✓ 24-month warranty
- ✓ Program & settings preserved
Ship your unit to
USPS
Control Board Lab
PO Box 120241
Arlington, TX 76012
UPS / FedEx
Control Board Lab
1009 Oakwood Ln # 120241
Arlington, TX 76012
Write your RMA number on the outside of the box and include it on a note inside. Units over 50 lb (large VFDs, spindle drives, industrial PCs in enclosures) ship by freight — contact us before ordering and we will arrange dock-to-dock shipping.
Part numbers we repair for Memphis customers
Siemens Comfort Panel Repair in Memphis — common questions
Can Tennessee plants set up a commercial account?
Yes — maintenance teams and integrators in Tennessee can open a commercial account for PO acceptance, priority queue, and repair history by serial. It's the same published pricing, with less friction on every subsequent repair.
Is my program safe shipping it out of state?
Yes. Applications and parameters live in the unit's protected memory, which our physical repairs never touch — and units are logged, photographed, and tracked by RMA from arrival to return shipment.
How long does shipping take from Tennessee?
Ground transit from Tennessee to our Dallas–Fort Worth lab typically runs 2 business days each way. With 3–5 business days on the bench, most Tennessee customers have their repaired unit back inside two weeks — and overnight shipping plus rush service compresses that to days when a machine is down.
Other Tennessee metros
HMI / Touchscreens repair in other states
Machine down? Let's get it back up.
Start a repair online in two minutes, or send us the part number for a free technician review.
The Fixed-or-Free Guarantee: if we can't repair it, you don't pay for the repair.
Call (817) 799-7332 · 📱 Text us a photo of your unit · Email repairs@controlboardlab.com